Effective Date 7/25/2014
. It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information.
including transparency, accountability and choice regarding the collection and use of your personally identifiable information. The TrustGuard program does not cover information that may be collected through downloadable software. The TrustGuard program covers only information that is collected through these websites and our service, www.techtransfer.com
. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Technology Transfer Services.
TTS has agreed to notify users of:
1. What personally identifiable information TTS collects.
2. What personally identifiable information third parties collect through the Web site.
3. What organization collects the information.
4. How TTS uses the information.
5. With whom TTS may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What measures TTS takes to protect the information under its control.
8. How users can correct any inaccuracies in the information.
. If you are not satisfied with our response you can contact TrustGuard
Information Collection & Use
You must register to access some functionality provided by this site or www.myodesie.com
. During registration you are required to give contact information including your name, company, and email address. We use this information to allow you to access appropriate content you have licensed and to allow you to track your personal progress and completion data.
TTS is the sole owner of the information collected on this site. TTS only collects personally identifiable information from you if and when you explicitly allow us to do so. We use this information only to respond to your request(s), maintain your records related to learning events, and to allow you to use the authorized site functionality.
In order to successfully purchase content within www.myodesie.com
, you are required to provide credit card information to a third-party payment processor. Payment information is not saved or retained by TTS.
From time-to-time, we may provide you the opportunity to participate in surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as your name and company), and demographic information (such as address information).
We use this information to monitor site traffic, personalize the site in the case of anonymous information collected in surveys, or publish industry survey results. Participants may also be asked to sign up for an email newsletter, which is optional.
We will not share the personally identifiable information you provide through a survey with any third parties unless we give you prior notice and choice.
Uses of Information
Information you provide will only be used for the purpose stated and will never be shared with third parties for marketing purposes. Results of completion, testing, certifications, transcripts or award of CEUs will not be shared with third parties. Only you and the designated administrator(s) for your organization will have direct access to this information. However, you may access and copy this personally identifiable information at any time to forward to third parties if you so choose.
If you request information about a specific service or offering of TTS, then you will be contacted to discuss that service or related services provided by TTS. Please see the "Choice and Opt-out" section. Survey information will be used for the stated purpose in the survey description. The results of surveys to collect industry statistics will be published on the site, but no personally identifiable information will be made public. Surveys related to site improvement will only be used by TTS internally to enhance the user experience on our site.
Communications from the Site
We will occasionally send you information on service offerings or updates on TTS services and ODESIE®. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out."
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
While we collect aggregated demographic information, we do not share such information about our user base with third parties. We do not link aggregate user data with personally identifiable information.
Personally Identifiable Information
We do not link aggregate user data with personally identifiable information and we DO NOT share Personally Identifiable Information with third parties for marketing purposes. We do not sell your personal information to third parties.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, your safety or the safety of others and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
We may provide your personally identifiable information to companies that provide services to help us with our business activities such as our hosting services provider. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.
We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you participate in a survey but do not wish to receive any additional marketing material from us, you can indicate your preference on our registration form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at email@example.com
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
Cookies & Other Tracking Technologies
This technology is used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser.
A persistent cookie remains on your hard drive containing a session ID which is valid for one hour.
If you reject cookies, you may still use our sites, but your ability to use some areas of our sites will be limited.
The essential one is the session cookie, usually called MoodleSession, if you access online modules from this site. You must allow this cookie into your browser to provide continuity and maintain your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server). The other cookie is purely for convenience, usually called MOODLEID. It just remembers your username within the browser. This means when you return to this site the username field on the login page will be already filled out for you. It is safe to refuse this cookie - you will just have to retype your username every time you log in.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see "Choice and Opt-out."
We use Local Storage Objects (LSOs) such as HTML5 or Flash to store content information and preferences. Third parties do not have access to these LSOs.
We do not partner with a third party to either display advertising on our Web site or to manage our advertising on other sites.
Links to Other Sites
, its subdomains, and www.techtransfer.com
Blog / Forum
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personally identifiable information from our blog or community forum, contact us at firstname.lastname@example.org
. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com
Social Media Widgets
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire to be contacted by us, you may correct, update, or delete it by making the change through emailing our Customer Support at firstname.lastname@example.org
or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personally identifiable information and our clients' information is important to us. When you enter sensitive information (such as a credit card number to our third party payment processor, login credentials) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL) . We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
In the event TTS goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personally identifiable information.
Information Collected for our Clients
Technology Transfer Services collects information under the direction of its Clients, and has no direct relationship with the individuals whose personally identifiable information it processes. Technology Transfer Services works with its Clients to help them provide notice to their customers concerning, the purpose for which personally identifiable information is collected.
We collect information for our Clients; if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.
Technology Transfer Services may transfer personally identifiable information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.
Technology Transfer Services has no direct relationship with the individuals whose personally identifiable information it processes. An individual who seeks access, who seeks to correct, amend, delete inaccurate data or withdraw consent to further contact should direct his/her query to the Technology Transfer Services' Client (the data controller). If the Client requests Technology Transfer Services to remove the data, we will respond to their request within 30 days.
Technology Transfer Services will retain personally identifiable information we process on behalf of our Clients for as long as needed to provide services to our Client. Technology Transfer Services will retain and use this personally identifiable information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Registered Learner Information
Retention and Releasing of Records
In the event that you register for an event that awards CEUs through ODESIE® at www.myodesie.com
, TTS maintains the permanent record of CEUs earned for each learner who successfully completes a learning event. When participants enroll in an ODESIE® learning event, the support staff maintains a computerized record of the registration information, including course title, date, and number of CEUs assigned. These records are backed up nightly and stored in a secure database. The permanent records are kept for 7 years and are available to be issued upon request by the learner. These records will be available via email. The learners' records are kept private and secure by the TTS IACET Review Team, who maintain the registration and completion records of continuing education events.
Retention and Release of Learners Records
All TTS ODESIE® learners have the right to review their educational records. Transcripts can be requested on www.myodesie.com
. If unable to access the site, learners should contact the TTS IACET Review Team for a "CEU Transcript Order Form." The form plus any applicable fees should be mailed, faxed, or emailed to the TTS IACET Review Team. Upon review of the application, the learner will receive record of attendance and participation plus documentation of any applicable CEUs within 7-10 business days of TTS IACET Review Team receiving the request form and applicable fees. All learner records will remain on file with the TTS IACET Review Team for at least seven years.
The TTS IACET Review Team maintains and issues upon request a record of each individual's participation in continuing education activities for which CEUs are awarded. Only those successfully meeting the established requirements for an activity are awarded CEUs.
Proprietary Interest Policy
TTS and/or program partners or instructors will retain intellectual property of programs and program content. Program partners or individual instructors may hold financial interest and provide consulting towards the development of programs or courses. Copyright ownership, financial interest, and consulting relationships for each program or course and related content will be clearly stated in specific program or course agreements.
Intellectual Property Rights Policy
Intellectual property rights may be defined in mutual agreements with program partners or providers. Such content will be properly licensed, acquired, and applied according to mutual agreement with intellectual property rights holder.
Professional Development staff will respond to registered learners within 24 hours Monday through Thursday or the next business day, if assistance is requested over the weekend.
14497 N. Dale Mabry Hwy Ste 120-N
Tampa, FL 33618
Phone: (813) 440-9463
Fax: (813) 908-1200