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StoreSeries • Module: Troubleshooting
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Module: Troubleshooting

Troubleshooting is a method for finding the root cause of a problem and correcting it. The ultimate goal of troubleshooting is to get the equipment back into operation. An entire production operation may depend on the troubleshooter’s ability to solve a problem quickly and economically.

At times, such a task might present itself as a daunting process. Fortunately, technicians have, through trial and error, adopted a series of best practices that, if followed, will make the task of troubleshooting any equipment or process much more intuitive. Sticking to these best practices and adopting a logical approach to solving the problem is always the best way to resolve the situation at hand. 

This module takes 30 minutes to complete. At the end of this module, you must obtain an 80% or higher on the Test Your Knowledge for it to be marked as complete. You have unlimited attempts and the highest attempt is recorded.