In the 1990s, companies were looking for ways to transition from the Industrial Age to the competitive Information Age. As organizations attempted to compete, they tried a variety of methods- Total Quality Management, Lean Production, Employee Empowerment, and Reengineering- each with varying levels of success. The Balanced Scorecard method was derived from companies' visions and strategies for success.
This module takes 30 minutes to complete. At the end of this module, you must obtain an 80% or higher on the Test Your Knowledge for it to be marked as complete. You have unlimited attempts and the highest attempt is recorded.