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Janitorial Equipment

The useful life of cleaning tools and supplies (excluding solutions and cleansers) depends on:

  • The quality and design of the products being used
  • How the products are used
  • How well the tools are maintained

By following these hints, the custodian can extend the useful life of many of the tools and supplies used in daily janitorial work.

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General Cleaning Equipment

This section describes the general cleaning equipment that is used in the day to day cleaning and maintenance of a facility.

Mops and Mop Accessories

Most synthetic mop heads contain a fiber coating that makes the mop head less absorbent. Also, new cotton mop heads do not absorb as well as they do after some use since their fibers are still coated with natural oils. Therefore, before using a new mop, wash it in soap and tepid water and rinse well.

Mop heads are made of cotton, rayon, or blends of materials (see Figure 1). Mop heads can be attached to various types of handles (see Figure 2). Cotton mop heads are satisfactory for most floor care procedures except finishing/waxing. Rayon mop heads leave little lint, so a rayon mop head is better to use when finishing/waxing a floor than cotton. Since cotton holds water better, it is better for drying floors.

  • Cotton is best for floor drying
  • Rayon is best for leaving less lint, no breaking in time, wetting
  • Blended is best for laundering


Figure 1: Types of Mop Heads


Figure 2: Types of Mop Handles

Mop Care

Always use a clean mop head when scrubbing, sealing, or applying a finish. Use old mop heads for applying stripping solutions. Some Dos and Donts for mop heads are listed below.

DO...

  1. Clean (rinse well or launder) mop head after each use.
  2. Hang mop head to air dry after each use.
  3. Launder mop heads in a synthetic mesh laundry bag.
  4. Have a mop head for each procedure (scrubbing, etc.)

DO NOT...

  1. Leave mop head in chemicals or cleaning solutions even for short periods of time.
  2. Twist the mop head in the wringer since it weakens the fibers when the pressure is applied.
  3. Bleach mop head or use it with a solution with bleach.
  4. Wash in water over 160F or dry in temperature above 150F.

There are two basic uses of mops. Those used for removing dust (dry mopping) and those use for damp or wet mopping.

Buckets

Buckets should be checked before and after each use for cleanliness. Even a slightly dirty bucket will contaminate fresh water or solutions.

To save time cleaning the bucket when applying a sealer or finish, put a plastic trash bag (liner) in the bucket, then pour the sealer or finish into the lined bucket. After completing the job, take the plastic bag with the remaining solution out of the bucket and dispose of properly. When a job is completed and the buckets have been cleaned, put them in the storage area upside down. Be sure to put the buckets where people will not trip over them. Wringers should be rinsed thoroughly and wiped dry. Figure 3 shows various types of mop buckets.


Figure 3: Types of Mop Buckets

Brooms and Broom Accessories

Whether you use your broom to sweep your facility of debris, dust, or cobwebs, you might wonder how to keep your broom in its best condition for years to come. The following are tips on how to take care of your brooms:

  • For synthetic fiber-like plastic, use mild soap and hot water.
  • Natural fibers soak the fibers in sudsy hot water for a few seconds, rinse with clear cold water and shake the fibers gently to remove excess water. Because the fibers absorb some of the water, the brush flexibility will be replenished.
  • Hang your broom to dry with the fibers down to keep them from bending.

Figure 4, Figure 5, and Figure 6 show examples of brooms and brushes.


Figure 4: Types of Floor Brooms and Brushes


Figure 5: Types of Floor Brooms and Brushes


Figure 6: Types of Floor Brooms and Brushes

Brushes

Brushes (Figure 7) should receive the same care as brooms that are made of the same material.


Figure 7: Types of Brushes

1. Counter Brush

4. Utility Brush

2. Plastic Deck Scrub Brush

5. Short Handle Style Utility Brush

3. Bowl Brush

6. Long Handle Style Utility Brush

Sponges, Mitts, Dusters, and Cloths

Sponges, mitts, and cloths are used for damp, dry, and wet wiping of fixtures, furniture, windows, mirrors, and counter tops. Mitts, dusters, and clothes are also use for removing dust when treated just like dust mops.

Sponges

There are two basic types of sponges: Cellulose and Polyurethane with cellulose being the most widely used (Figure 8).


Light-duty sponge Cellulose sponge Heavy-duty spongeFigure 8: Types of Sponges

The proper way to use a sponge is to squeeze to remove excess liquids. Never wring the sponge as this will tear the fibers and reduce the life of the sponge.


DONT! Wring sponge


DO! Squeeze sponge

Figure 9: Proper Method of Rinsing a Sponge

Generally, a sponge can be cleaned with a mild detergent and left to dry in air. Bleach should be used sparingly as this will reduce the life of the sponge. Should the sponge begin to smell, throw it away and use a new sponge.

Mitts and Cloths

Mitts and cloths are made of the same material, usually cotton and should be lint-free. They are cared for in the same manner as sponges.


Figure 10: Clothes and Mitts


Figure 11: Using a Dust Mitt

Dusters

Dusters (Figure 12) use thousands of soft, fluffy fibers that can change shape to fit wherever it must go, some with a handle that allows you to get to where your hands cannot reach. It is used to dust small places and large areas as well as fixtures that would be difficult to dust with a dust cloth.


Figure 12: Dusters

Washing Mops, Dusters, and Dust Cloths

Equipment Needed:

  1. Washing machine
  2. Mop comb


Cleaning Equipment

Materials Needed:

  1. Warm water
  2. Trisodium phosphate (Tide detergent or similar product)

Cleaning Procedure:

  1. Remove mop heads from handles.

  1. Shake mop heads, dusters, or dust cloths to remove as much dirt as possible.
  2. Place mop heads, dusters, or dust cloths in the washing machine.
  3. Add one half cup of trisodium phosphate to washing machine.

  1. Set washing temperature to WARM.
  2. Start washing machine.
  3. When washer stops, hang them up to dry where there is good air circulation.
  4. When dry, comb yarn out with mop comb.
  1. Mop heads, dusters, or dust cloths, when dry, should be clean, light, and fluffy. There should be no soggy or matted yarn.
  2. Clean all equipment thoroughly.
  3. Return all supplies and equipment to their proper storage places.

Treating Sweeping Mops, Yarn Dusters, and Dust Cloths

Equipment Needed:

  • Container for mop treatment solution.

Materials Needed:

  • Mop treating compound

Cleaning Procedure:

  1. Before treatment, new mops, dusters and cloths require soaking in hot water. Soaking tightens the yarn. Follow the same steps for drying mops, dusters, and dust cloths.
  2. Old mops or dusters do not require soaking before treatment, but should be washed clean. See the procedure for washing mops, dusters, and dust cloths.
  3. Place the mop and mop-treating compound in a mop pan and allow to soak.

  1. Wring out and hang up to dry.
  2. Properly treated mops will be fluffy and light to handle. They will not feel damp and the yarn will not be soggy or matted.
  3. After treatment, fold mop yarn together, roll tightly, and place in a closed metal container for about eight hours. This allows the cleaning solution to spread evenly throughout the mop. Treat dusters and cloths similarly.
  4. Clean all equipment thoroughly.
  5. Return all supplies and equipment to their proper storage place.

Floor Cleaning Equipment

When people walk into a lobby or down the corridor of a facility, do you consciously notice when the floors are clean and shiny? Probably not, but you would if they were dirty and scuffed. Thats how others perceive your facility, too. The most obvious reason for floor maintenance is appearance, but there are other, less obvious reasons for taking care of your floors. Clean floors contribute to improved indoor air quality and fewer occupant health concerns. Workers have better morale and are more productive when the building they work in is well maintained right down to the floors. With the proper equipment, some training and a timely schedule, floor maintenance can be a relatively, quick and easy operation.

In this section, we cover the equipment that is used to maintain the floors in a facility. Floors may be covered with carpet or left bare such as wood, marble, or porcelain. Each type of floor has its own unique way of being cleaned and those ways will be covered under the job aids that are provided. We will learn about the equipment, its proper and safe use and care.

Buffers and Buffer Accessories

Buffer machines serve many purposes. They are used to clean, strip, and wax floors. There are also use to help keep carpet clean when use with spin bonnet. Buffer machines can also provide that extra shine to hard floors. They can be tricky to use, but once mastered can help you keep the floors in top condition.

There are four basic categories of floor machines:

  1. Low-speed buffers (150 to 200 RPM)
  2. High-speed buffers (200 to 350 RPM)
  3. High-speed burnishers (1,000 to 1,500 RPM)
  4. Ultra high-speed burnishers (1,500 to 3,000 RPM).

Low-Speed Buffers

Low-speed buffers are used for sanding wood floors and stripping, scrubbing, and polishing all types of hard flooring as well as rug shampooing. They range in size from 13" to 23" in diameter. Generally, smaller diameter machines are used for sanding and rug shampooing, and for use in confined areas or areas with many obstacles. Larger machines tend to become difficult to handle in sanding and rug shampooing operations. The buffer is converted for rug shampooing by the addition of a solution tank and the use of a "fountain brush" that allows for the solution to be applied right through the brush. These machines are equipped with flip up rear wheels for transport and are used with the unit resting directly on the brush or pad.


Figure 13: Low-Speed Buffer

High-Speed Buffers

High-speed buffers are used for scrubbing and polishing of hard floors. The higher speeds achieved with these units make them better suited to spray buffing than low-speed units. They too, range in size from 13" to 23". These machines are also equipped with flip up rear wheels for transport and are used with the unit resting directly on the brush or pad.


Figure 14: High-Speed Buffer

High-Speed and Ultra High-Speed Burnishers

Usually 20" to 23" in diameter, these machines generate heat and friction, which smoothes and hardens floor finishes, especially with todays thermoplastic and polythermal finishes. They are particularly suited to burnishing (spray buffing up to 1,100 RPM) and are capable of producing the "wet gloss" look that is so desirable. The finish produced by burnishers is hard and easily maintained with regular buffing. Burnishers have fixed rear wheels that remain in contact with the floor while in use (see Figure 15). Some also have front casters for controlling the downward force of the burnishing pad.


Figure 15: High-Speed Burnisher

Brushes and Pads

Brushes are superior to pads for cleaning tile floors and concrete floors, while pads are superior for buffing and burnishing operations. Pad selection is made simple by using color-coding to identify the type of pad. Generally, the darker the pad, the more aggressive with black being the most aggressive and white the least. When selecting pads, it is better to error on the side of being too gentle. There are two types of pads: cutting and polishing. Cutting pads are much faster, but they can leave swirl marks on dark finishes. They are usually made of wool, either synthetic or natural. Polishing pads are used for finishing. They are made of foam rubber and can be used on almost any surface, including clear coat finishes.

Floor pads come in a variety of colors and sizes and are made from materials that are designed to do specific jobs. The following general tips about floor pad care can extend the life of a floor pad.

  1. Carefully install the pad onto the machine so it is centered. A floor pad that is not centered will wear unevenly and will create a safety hazard since the machine is more difficult to control.
  2. When using the floor machine, do not bump into objects. If a pad rotating on a floor machine hits furniture or some other object, the pad can tear or snag.
  3. Since floor pads are made of different materials, using the correct cleaning method for each type of pad is important.
  4. For natural fiber pads clean by using the center die cut piece from the pad or a medium bristle brush and brush away the accumulation from the pad.
  5. For a polyester or nylon pad, use one of these three methods:
    • Soak the pad in stripping solution until dirt is softened or loosened, and then rinse using a water hose.
    • Wash under high-pressure water.
    • Launder in lukewarm water.
  6. Hang the pads in a storage area to dry after cleaning them.

Auto-Scrubbers

Auto-scrubbers especially can perform a number of different tasks. They are used in daily, periodic, and restorative cleaning operations on many different floor surfaces, including concrete; ceramic, porcelain, and other grouted floors; natural stone; wood; and resilient floors, including VCT (Vinyl Composition Tile). Although the procedures vary slightly from floor type to floor type, the basic concepts are the same. Auto scrubbers (Figure 16) use electricity, propane, or batteries, depending on model and manufacturer.


Figure 16: Auto Scrubber

Daily Cleaning

Auto-scrubbers are often used to replace the daily mopping of large, open areas. In these cases, a light-colored, light-abrasive pad is used. A light-abrasive pad will thoroughly clean the floor without removing a lot of finish, and will eliminate the need to re-coat the floor.

Periodic Cleaning

Auto scrubbers are commonly used to perform periodic cleanings. In these cases, a medium-abrasive pad is used, usually a green, blue, or purple pad.

Restorative Cleaning

During restorative cleaning, auto-scrubbers are used in a couple of ways. When a floor is stripped, another machine, such as a standard rotary floor machine, is used. Once this is complete, an auto-scrubber is used to extract the stripping slurry. The auto-scrubber can also be used to rinse the floor with a neutralizer fed through the solution tank. A medium-to-heavy-abrasive pad is used to aid in the removal of any remaining sealer or finish. Auto-scrubbers can also be used as your main scrubbing tool in restorative cleaning. In this case, the solution tank is filled with a stripping solution and the floor is scrubbed much as it would during a periodic cleaning procedure.

Carpet Extractor

A carpet extractor (Figure 17) uses a detergent solution that is forced into the carpet by a pump, and then the solution is sucked out of the carpet with high power vac motors. Pumps range in power: Vac motors range from 135 cfm to over 200 cfm. Heaters can be added to the machines either internally or externally. Heated water tends to break up greasy dirt faster. Cleaning chemicals will do the work for you. Extraction leaves the carpet wetter than other systems, but it cleans deeper.


Figure 17 Carpet Extractor

Self-Contained Carpet Extraction Machine

This machine uses the same principle as an extractor, but has a built-in brush that scrubs the carpet between putting the solution down and vacuuming it up (see Figure 18). This system is great for cleaning large areas.


Figure 18: Carpet Cleaning Machine

Rotary Brush or Dry Foam Shampoo Machine

The dry foam method is an effective low moisture, rapid drying method that has been used in carpet cleaning for decades. The dry foam method is similar to the rotary shampoo method in that brushes are used to agitate the carpet pile. In the dry foam method, an aerator is used to whip the solution in a foam. The foam is dispensed into the horizontally rotating brushes. As with all carpet cleaning methods, the more chemical that is applied, the longer the drying time. Some machines have their own extraction capability. These machines have the capability to remove shampoo and attached soil particles. Other machines do not have extraction capability. A wet/dry vacuum must be used to remove the shampoo and soil.


Figure 19: Rotary Brush or Dry Foam Shampoo Machine

The solution used for this method should contain a quality surfactant, an alkaline builder to soften water, and a dry solvent to assist in emulsification of oils. A defoamer is normally used to eliminate foaming in the vacuum recovery tank.

Application

The following steps should be followed for use of the dry foam cleaning method:

  1. Vacuum the area to be cleaned thoroughly, using good vacuuming techniques.
  2. Apply a quality pre-conditioner and allow ten to twenty minutes dwell time. A heavier application of pre-conditioner should be applied to more heavily soiled areas.
  3. Mix chemicals according to manufacturers recommendations. Increasing the concentration of the solution will not enhance the cleaning results.
  4. Allow the machine to generate an appreciable amount of foam before beginning cleaning procedures.
  5. Push the machine, walking at a slow deliberate pace for about twenty feet. If you are moving too slowly, excess foam will appear at the edges of the brushes. If you are moving too quickly, streaks will appear on the carpet pile.
  6. At the end of the twenty-foot pass (on most loop pile carpets), turn the machine and walk (pushing the machine) in the opposite direction (lawn mover style) with a two to four inch overlap of the previous lap.
  7. On directional carpets such as most cut piles, turn the machine off and return to the starting point. Leave a two to four inch overlap and repeat procedures.

In areas that are heavily soiled, it may be necessary to work in a direction diagonally to the first pass for effective cleaning. It may also be necessary to work in short back and forth motions on these areas.

While some dry foam-in-a-can products are sold at large discount stores, their use should be discouraged. Their cleaning results are marginal, but re-soil potential can be heavy.

Bonnet Cleaning

Bonnets are made of synthetic, natural, or a combination of both materials. Bonnets are round pads that go under standard speed floor buffers. The bonnets use friction to pull dirt from the top of the carpet fibers. This is a good system when cleaning a carpet frequently, when the carpet needs to be dry shortly after cleaning or when a browning problem occurs. However, this is not a deep cleaning method.

Figure 20: Bonnet Cleaning Equipment

Vacuum Cleaners

In doing our daily cleaning, one of the most valuable tools is the vacuum cleaner, especially for carpet.


Figure 21: Types of Vacuum Cleaners

Cleaning Carts

A well-equipped and organized cleaning cart will save many steps because all required supplies can be taken in one trip. In addition to carrying all cleaning equipment, the cart should have a place for a bag or container into which wastebaskets can be emptied (see Figure 22 and Figure 23).


Figure 22: Cleaning Cart


Figure 23: Janitorial Cart

Equipment Storage Rooms

Large amounts of cleaning equipment are ruined and become useless through the simple failure to provide for their proper storage. Brooms, foxtails, and radiator brushes quickly become useless if they are stored with the weight resting on their fibers. They should be suspended from wall mounts. Buffer brushes must be removed from the buffers when not in use. The practice of storing buffers with the brushes still attached soon crushes the fibers. This results in erratic buffer operation and requires the early purchase of new brushes. Close supervision of the staff is needed to ensure only correct cleaning agents are used for each job, and only the prescribed rations are used when mixing products with water. The staff should premix cleaning solutions before their use to avoid unnecessary waste. Mops should be marked as to specific use (that is, strip, wax, or rinse) and not interchanged. They should be stored with the strands up, from wall mounts, to allow them to dry properly. Usage data compiled for the cleaning supplies consumed is a valuable tool. It can be used for both locating areas of waste and determining which cleaning agent is most effective. High and low limits should be established to make sure adequate supplies are always on hand. The following figures show various storage closets.


Figure 24: Storage Closet Cleaning Supply Racks


Figure 25: Small Cleaning Closet


Figure 26 Closet Organizer

Window Cleaning Equipment

Just like floors in a facility, the windows have to be clean to present a well-maintained building. The following is some of the equipment that is needed to accomplish this.


Figure 27: Window Cleaning Equipment

A. Clean cloth

B. Bucket

C. Scraper

D. Squeegee

E. Washer with sleeve wipe

F. Telescoping Handle


Figure 28: Window Washing Power Kit


Figure 29: Power Washer

Cleaning Guidelines

In order for us to know what to look for in doing our day-to-day cleaning, some standard or guideline must be established.

Specific Cleaning Standards

Table 1 and Table 2 have some guidelines that will help us maintain the facility in a clean and orderly manner.

Table 1 Specific Cleaning Standards

Item

Acceptable on

Completion of Task

Unacceptable

Acceptable Between Cleaning Tasks

Balustrades

Light dust only in corners and on horizontal surfaces to leave free from any dust or fine marks.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Blinds

Free of dust, marks on both sides to normal hand height and free of dust above hand height.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Bookcases

Free of dust, marks and finger marks to external surfaces or all surfaces when empty.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Cabinets

Free of dust, marks and finger marks to external surfaces or all surfaces when empty.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Carpets and Rugs

Free of dust, litter, trapped threads, paper clips and staples across the whole surface.

Free of all but reported unmovable stains. Overall, even appearance.

Build up of removable debris, dust, fluff, and lint. Accumulation of the above around soft floor edges and bases of furniture.

Small amount of debris arising form usage between cleans.

Chalk and White Boards

Free from all writing and other marks by the start of sessions each day.

Build up of dust, finger marks other and marks on surfaces.

Not Applicable

Doors and Door Furniture

Door handles and door furniture clean with no marks on paintwork, varnish or glass. Scuff marks on kick plates fingerplates and vision panels to be fully removed.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

External Steps and Ramps to the Main Entrance

Free of litter and debris across the whole surface.

Build up of impacted debris, dirt and dust on surfaces. Remove stains and smears.

Small amount of debris, dust, dirt and stains arising from usage between cleans.

Fire Appliances

Free of all dust and marks.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Fire Hose Reels and Cupboards

Outer surfaces of the appliance to be dust free and the cupboard doors to be free of dust and marks.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Floors - Polished

No dirt or dust to be present. Must be free of all debris (excluding stored items) on all floor area, edges, and thresholds, behind doors and on all accessible surfaces. All surfaces to be spray buffed to keep up appearance. Has a bright even sheen.

Non-uniform appearance, build up of removable stains, spillage, loose debris, marks, and excess polish.

Small amount of debris, dust, dirt and stains arising from usage between cleans.

Floors - Unpolished and uncarpeted

Must be free of dirt or dust. No presence of debris (excluding stored items) on all floor area, edges, thresholds, behind doors and on all accessible surfaces.

Buildup of impacted debris, dirt and dust on surfaces. Remove stains and smears.

Small amount of debris, dust, dirt and stains arising from usage between cleans.

Floors - Stairs

The surface should have an even appearance without any visible marks. No dirt, dust or debris to be present on all floor area, edges, thresholds, behind doors and on all accessible surfaces. There should be no visible cleaning marks on the sides and risers to stair treads.

Build up of impacted debris, dirt and dust on surfaces. Remove stains and smears.

Small amount of debris, dust, dirt and stains arising from usage between cleans.

Furniture

Free of dust and showing an even shine consistent with the underlying finishes.

Free of light stains and finger marking and glazed interiors to have an underlying shine.

Soft upholstered chairs to be free of dust, marks and stains with hard surfaces to be free of dust.

Air-permeable and PVC covered chairs to be free of dust and marks.

Leather upholstered chairs to be free of dried and cracked areas and exhibiting a supple feel and polished appearance. No dark patches on the seat, back or arms.

No item of high class and/or antique wooden furniture to show polish build up or deteriorated polish film.

All items of furniture to present an orderly appearance and be correctly positioned according to the users requirements.

Build up of dust, finger marks and other marks on surfaces. Remove stains and smears.

Small amount of dust and marks arising from usage between cleans.

Floors - Washrooms, Changing Rooms and Showers

The surface should have an even appearance without any visible marks. No dirt, dust or debris to be present on all floor area, edges, thresholds, behind doors, or on all accessible surfaces. There should be no visible cleaning marks on the sides and risers to stair treads. The area is to be odor free.

Build up of impacted debris, dirt and dust on surfaces. Remove stains and smears.

Small amount of debris, dust, dirt and stains arising from usage between cleans.

Glass and Glazed Surfaces (excluding internal and external fascias of external windows, PCs and equipment)

Free of finger stickiness, body fats, marks the whole surface including the across framing at the edges.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Handrails

Free of stickiness, body oils, marks and those cleaning marks that are reported as being not moveable.

Present an even surface appearance consistent with the surface finish.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Ledges

Free of dust, dirt and debris over the whole of the exposed surface.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Elevators

The floor, wall and door surfaces should have an even appearance without any visible marks. No dirt, dust or debris to be present on all floor, wall or door areas, edges, thresholds, behind doors and on all accessible surfaces.

Mirrors to be free of dust, marks and smears and to have an underlying shine.

Build up of impacted debris, dirt and dust on surfaces. Remove stains or smears.

Small amount of dust and marks arising from usage between cleans.

Light Switches

Free of dust, marks and stains and showing a shine consistent with the underlying surface. Free of cleaning marks.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Mats at Entrances

Free of dust and debris.

All mat wells to be free of dust and debris.

Build up of impacted debris, dirt and dust on surfaces. Remove stains and smears.

Small amount of debris, dust, dirt and stains arising from usage between cleans.

Model Cases and Display Cases in Common Areas

Free of dust, marks and stains and showing a shine consistent with the underlying surface. Free of cleaning marks.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Paper Towel Dispensers, Roller Towel Dispensers and Hot Air Dryers

Free of dust, marks and stains and showing a shine consistent with the underlying surface. Free of cleaning marks.

The soap dispenser is to be operable at all times and have sufficient stock present to last until next service attendance.

All mechanical failures to be reported to the supervisor or make out order.

Build up of dust, finger marks and other marks on surfaces. Failures not reported and documented.

Small amount of dust and marks arising from usage between cleans.

Pictures and Mirrors

Free of finger marks, smears and cleaning marks across the whole surface including the framing at the edges.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Prestige Areas

Surfaces to be cleaned to the standards set out in this schedule. However, the appearances identified are to be maintained consistently through-out the working day.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Radiators

Free of dust, dirt and debris over the whole of the exposed visible surface.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Sanitary Bins

Free of dust and marks on exterior surfaces. No cleaning marks to be visible. Free from offensive odors and the bin is in good repair.

The bin is to be serviced to ensure a clean and hygienic provision is maintained at all times.

Build up of dust, finger marks and other marks on surfaces. No unpleasant or unusual odors.

Small amount of dust and marks arising from usage between cleans.

Service Pies

Free of dust, dirt and debris over the whole of the exposed visible surface.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage a between cleans.

Showers

Shower tray, walls, shower fixtures and immediate surrounding area to be free of dirt, algae and scale and presenting an even shiny appearance consistent with the nature of the underlying surface.

All drains and outlets to be free of debris, dirt and scale.

Shower doors and cubicle sides, stools, mats, immediate floor area to be free of dirt, scale, algae, verdigris and body oils.

Door seals and shower curtains to be free of scale, algae, soap scum and body fats. The area is to be odor free.

Build up of impacted debris, dirt, dust,

Body oils, scale and verdigris on all surfaces and at points of contact with other surfaces. Removable stains and smears.

Debris, dust, dirt and stains arising from usage between cleanings. Residual odor.

Sinks / Wash Basins

Interior surfaces and fittings to be free of dirt, stains, grease, scale and soap scum and will present an even shiny appearance consistent with the nature of the underlying surface.

The drain and overflow will be free of any obstructions.

The underside and all associated pedestals and pipe work will be free of dirt, dust, and grease.

The area is to be odor free.

All irremovable stains, damage and inoperable items to be reported to your supervisor.

Build up of impacted debris, dirt, dust, fats, scale, and verdigris on all surfaces and at points of contact with other surfaces. Removable stains and smears.

Debris, dust, dirt and stains arising from usage between cleanings. Residual odor.

Skirting

Dust and mark free except for those reported as irremovable. Those marks caused through the floor cleaning process are not classed as irremovable.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Soap Dispensers

Free of dust, marks, stains and soap residues and showing a shine consistent with underlying surface. Free of cleaning marks and the dispensing nozzle to be free of build up at all times.

The dispenser is to be operable at all times and have sufficient stock present to last until next service attendance.

All mechanical failures to be reported to your supervisor or make out work order.

Build up of dust, finger marks and other marks on surfaces.

Failures not reported and documented.

Small amount of dust and marks arising from usage between cleans.

Telephones

Free of dust, finger marks and cleaning marks.

Fully sanitize telephone with suitable wipe or spray.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Toilet Roll Dispensers

Free of dust, marks and stains and showing a shine consistent with the underlying surface. Free of cleaning marks.

The dispenser is to be operable at all times and have sufficient stock present to last until next service attendance.

All mechanical failures to be reported to your supervisor or make out a work order.

Build up of dust, finger marks and other marks on surfaces.

Failures not reported and documented.

Small amount of dust and marks arising from usage between cleans.

Urinals

All surfaces free of dirt marks, stains, and scale. Channels and outlets free of debris and dirt. Pipe work and fittings to be free of dirt, marks, dust and verdigris. The area is to be odor free. Pipe work to be dusted.

Build up of impacted debris, dirt, dust, body oils, scale and verdigris on all surfaces and at points of contact with other surfaces. Remove stains and smears, unpleasant or unusual odors.

Debris, dust, dirt and stains arising from usage between cleanings. Residual odor.

Walls

Free of dust, dirt, marks, smears and cleaning marks.

Damaged or inoperable wall sockets to be reported to supervisor or make out a work order.

Build up of dust, finger marks and other marks on surfaces.

Small amount of dust and marks arising from usage between cleans.

Water Closets

Interiors free of dirt, marks and scale including the flushing rim and water traps.

The outside of pans, seats, lids and hinges are to be free of dirt, marks and scale.

Seats and lids to be finished to a shine consistent with underlying surface.

Cubicle walls and doors, including feet, tops and fittings to be free of dust, dirt and marks.

Adequate stock of toilet tissue at all times.

Build up of impacted debris, dirt, dust, body oils, scale and verdigris on all surfaces and at points of contact with other surfaces. Remove stains and smears, unusual or unpleasant odors.

Debris, dust, dirt and stains arising from usage between cleanings. Residual odor.

Waste Bins and Cans

Emptying of waste and disposal of waste to the appropriate area prior to bins becoming full.

Bin liners to be replaced immediately before they become soiled.

Free of dust, dirt, marks, smears and cleaning marks.

Waste bins not being emptied before becoming full. Bins in a dirty or odorous condition.

Small amount of dust and marks arising from usage between cleans.

Waste Bins - General

Emptying of waste and disposal of waste to the appropriate area on a daily basis.

Bin liners to be replaced immediately they become soiled.

Free of dust, dirt, marks, smears and cleaning marks.

Waste bins not being emptied on a daily basis. Bins in a dirty or odorous condition.

Small amount of dust and marks arising from usage between cleans.

Periodic Cleaning Deep Cleans and Specific Special Requests

Table 2: Periodic Cleaning Standards

Item

Acceptable on

Completion of Task

Unacceptable

Ceilings

Free from dust, fluff and lint. Overall even appearance.

Build up of dust and other marks on surfaces.

High Level Ledges

Free from dust, fluff and lint. Overall even appearance.

Build up of dust and other marks on surfaces.

Polished Floors

Strip and reseal floors to ensure an even polish across the whole surface.

Polish worn off causing an uneven appearance across the whole surface.

Blinds

Removed, cleaned, and replaced to ensure no visible marks, dust or dirt.

Build up of dust and other marks on surfaces.

Grilles

Vacuumed out to remove all dust and lint build up. Where necessary remove, wipe, dry and replace.

Build up of dust and other marks on surfaces.

Carpets

Shampoo to remove all general marks and stains. Spot clean stubborn stains with a higher concentration chemical.

Build up of marks and stains removable by shampooing.

Washrooms

Deep clean of whole area to bring back to highest standard. Free of all marks, stains, dust, dirt, stains, body fats and fluids, scale and verdigris. Uniform appearance, dry, odor free.

Build up of impacted debris, dust, fats, scale and verdigris on all surfaces and at points of contact with other surfaces.

Entranceways/ Barrier Matting

Remove and thoroughly clean all entrance mats and barrier matting to remove all dirt, dust and debris. Reverse or turn matting to reduce wear and replace in mat well.

Build up of impacted debris, dust-and dirt in the mat well.

Doors

All kick plates, fingerplates and vision panels to be thoroughly cleared to remove all marks, smears and dirt.

Build up of impacted debris, dust, fats and dirt on all surfaces.

Walls/Skirting

To be thoroughly cleaned to remove all marks, smears, dust and dirt.

Build up of dust and other marks on surfaces.

Bookcases/ Cabinets/Shelves

Where the users have removed all items from the area, all surfaces will be thoroughly cleaned to remove all marks, smears, dust, and dirt.

Build up of impacted debris, dust, fats and dirt on all surfaces.

Cleaning and Waxing Frequencies

The following schedule lists the minimum frequencies for janitorial services to ensure that facility cleaning standards are maintained:

Operation

Frequency

Empty wastebaskets

Daily

Clean drinking fountains

Daily

Empty ash trays and urns

Daily

Vacuum floors

  • Offices

Daily

  • Corridors

Daily

  • Public Areas

Daily

  • Auditoriums

Daily

  • Break Rooms

Daily

Clean toilets and replenish paper tock

Daily

Damp mop floors

  • Offices

Daily

  • Corridors

Daily

  • Public Areas

Daily

  • Auditoriums

Daily

  • Break Rooms

Daily

Dust furniture, public areas

Weekly

Dust Venetian blinds

Weekly

Wash walls

Quarterly

Strip and wax floors

  • Work Areas

Quarterly

  • Corridors

Quarterly

  • Public Areas

Quarterly

Daily Inspection Checklist

OUTSIDE ENTRY

Windows

Pavers/blacktop/concrete

Trash cans

Ashtrays

Benches/Furniture

Light Fixtures

Caulking

Exhaust Grills

LOBBY

Chandelier

Lighting

Decorative Plants

Murals and wall hanging

Supply and return AC grills

Surface dust

Flooring

Furniture

Mirrors

Paneling

Metalwork

Baseboards

Walls

HALLWAYS

Lighting

Decorative Plants

Flooring Condition

Walls

Dust vertical surface

Ashtrays

ELEVATOR

Lighting

Light Curtain

Elevator Door track

Ceiling

Floor

Railing

Metal/wood work

MAILBOX ROOM

Trash cans

Bulletin boards

Lighting fixtures

Dust/clean vertical surface

RESTROOMS

Urinals

Toilets

Fixtures

Stainless/Formica

Counters

Disinfect Flooring

Sinks

Showers

Mirrors

Vent Grills

Shower Dispensers (if used)

Lighting

Trash Shoot (if used)

Hampers (if used)

Paper Towel dispenser

Soap

GYM

Chemical Clean Rugs

Clean Rubber Mating

Wipe down/disinfect all exercise equipment

Vent Grills

Water Dispensers

Mirrors

Lighting

Lockers clean and dry (if used)

POOL AREA

Chairs straight and clean

Umbrellas in position

(up in morning, down at night)

Umbrellas clean

Trash cans emptied and clean

Tables cleaned and in proper place

Metal work around pool cleaned and not slippery

Pressure clean deck

BEACH AREA

Trash removal and cans clean

General area clean